Who operates this site
This English website is operated for SmartPacker / ZhiHuo Software. Questions can be sent to zhzx@zhihuo.com.
Last updated: 2026-05-06.
Information collected by normal website hosting
When you open a page, the web server and hosting provider may process standard request information such as time, requested URL, browser type, device information, referring page, and network address. This is used to deliver the website, maintain security, and diagnose broken links or server problems.
Google Analytics on zhihuo.net
The English site uses Google Analytics 4 with measurement ID G-GYZNWYM8XJ. Google Analytics helps us understand which pages are used, whether visitors find downloads or manuals, and whether the site has broken navigation.
Google Analytics may use cookies or similar browser storage and may receive information such as page URL, referrer, approximate location, browser, device, and interaction events. Google explains its analytics privacy disclosures at support.google.com/analytics/answer/7318509 and its general privacy policy at policies.google.com/privacy.
Chinese site analytics
The Chinese site, zhihuo.com, uses Baidu Tongji instead of Google Analytics. Its Chinese privacy page is available at zhihuo.com/privacy.html.
Email contact
If you email us, we receive the email address, message content, and any files or details you choose to send. We use that information to reply and support the SmartPacker software.
Your choices
You can block cookies or JavaScript in your browser, use browser privacy controls, or install the Google Analytics opt-out browser add-on from tools.google.com/dlpage/gaoptout. Blocking analytics should not prevent the public pages from loading, but some browser-side application features may require JavaScript.
Future first-party analytics
If we later replace third-party analytics with our own server log analysis, we will update this policy before publishing that change.